Deposit Policy:
A credit card is required to guarantee reservations.
Regular season: 50% deposit will be charged to credit card 7 days prior to arrival
Holiday season: 50% deposit will be charged to credit card 21 days prior to arrival, remaining 50% will be charged 7 days prior to arrival.
Cancellation Policy:
Regular season: Cancellations received less than 7 days prior to arrival date will be charged with 50% of the entire stay.
Holiday Seasons: (Holy Week, Day of the Dead, Christmas and New Year´s Eve) Cancellations received 21 to 7 days prior to arrival date will be charged 50% of the entire stay. Cancellations received less than 7 days prior to arrival will be charged for the complete stay.
No shows or last minute cancellations will result in forfeiture of the entire stay. Cancellations received one day prior to arrival and early departures are considered last minute cancellations.